REGULATIONS

Association of Residential Managing Agents
ARMA is the leading professional body for residential managing agents in England & Wales, promoting high standards of leasehold management and professionalism through advice, training and guidance.

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Property Mark
Propertymark is the go-to organisation for any questions relating to property. They help to protect and guide consumers in property transactions. Estate agents, letting agents as well as auctioneers who display the ‘Propertymark Protected’ logo are actively ensuring maximum protection for their clients.

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CERTIFICATE
ARLA MEMBERSHIP RULES

Financial Conduct Authority
The Financial Conduct Authority is the conduct regulator for nearly 60,000 financial services firms and financial markets in the UK and the prudential supervisor for 49,000 firms, setting specific standards for 19,000 firms. It works with consumer groups, trade associations and professional bodies, domestic regulators, EU legislators and a wide range of other stakeholders.

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The Property Ombudsman
The TPO provides a free, impartial and independent service, resolving disputes between Consumers and Property Agents since 1990.

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